Hotline & Textline

Hotline

24-Hour Hotline (434) 977-7273
The SARA Hotline offers free, confidential, 24-hour support to survivors of sexual violence and their friends and families, allied professionals, and the general public.

Language interpretation is available. Call 866-663-6482 for TTY services.

Textline for Information & Referrals 

Text SARA to (434) 295-7273

You can access our textline for information about our services, FAQs about sexual violence, and referrals to other resources. Someone from our staff will respond to you live, Monday- Friday, 9:00 am - 5:00 pm. If you contact us while we are closed, we will get back to you the next business day. 

 

If you are in crisis, call our 24-hour hotline at (434) 977-7273

 

Hotline Disclosure

Hotline Disclosure The Sexual Assault Resource Agency (SARA) strives to abide by the highest ethical standards regarding confidentiality. All communication with the hotline is strictly confidential to the extent permitted by law.

SARA does not record hotline calls. SARA does not release any identifying information about a caller, including to law enforcement or service providers, and will not confirm that a specific individual has/has not called the hotline unless the caller provides SARA with their explicit consent. SARA will use caller ID in rare circumstances when the caller is in imminent danger and is necessary to ensure the immediate safety of the caller or other person.

Our Hotline is available 24-hours a day, seven days a week for crisis intervention. Trained volunteers and staff treat callers with empathy and compassion and provide referrals for community resources and services.

 

Caller ID shall not be used specifically:

  • To phone a caller back when they have discontinued the call abruptly.

  • To phone prank or harassing callers.

  • To phone callers back to inquire about how they are doing.