Accessibility

Office Building Access

The SARA Office is located at 154 Hansen Rd, Suite 201. The parking lot has accessible parking spaces at the front and side of the building. The entry points are free of stairs, however, there are no automatic doors. Please call our office and a staff member would be happy to support as needed. Our suite is on the second floor via stairs or elevator.

Building Accessibility & Amenities

SARA is dedicated to ensuring our physical space is as accessible as possible. We welcome notes or comments to enhance the accessibility of the space. If a need arises during your visit, a staff member would be happy to support as needed and/or make an accessibility plan for your next visit. Items of note about accessibility or amenities at the office include:

Fully accessible & all-gender bathroom

Low profile, compact carpeting in the main areas of the building with tile in the lobby, kitchen, and restrooms

Seating at varying heights and with/without armrests

Bottled water

Fidget toys

Quiet/low noise

Ambient lighting where available

Public Transportation

Accessible public transportation to the SARA Office: Take the CAT Route 10 Pantops to the stop "Pantops Giant.” Please call our office and a staff member would be happy to meet you at the bus stop and support in navigating to our office across the street.

JAUNT: Charlottesville also provides origin-to-destination service through JAUNT for those who are unable to use the fixed route systems. The service is offered at a reduced fare to individuals with disabilities—$1.50 per ride. You can request services through JAUNT.

Accommodations

We strive to provide accommodations to people who work, volunteer, or receive services at SARA. You can discuss with staff what you would need to be able to fully use our services or be part of SARA. Some accommodations, such as in-person interpretation, may take time to arrange; please let us know via email or by phone at (434) 295-7273.

Interpreter Services

In-person Interpreters: SARA partners with the International Rescue Committee to provide Interpreter Services during business hours. We request at least three days notice to schedule with interpreters. Languages available for in-person interpretation include: Arabic, Bosnian/Croatian/Serbian, Cantonese (Chinese), Dari, Ewe, Farsi, French, Kinyarwanda, Kirundi, Korean, Lingala, Mandarin (Chinese), Mai Mai, Nepali, Pashto, Russian, Spanish, Swahili, Urdu, Uzbek, and Vietnamese.

Remote Interpreters: SARA partners with the Language Line to provide remote Interpreter Services by telephone.

Service Animals

Service animals are welcome at the SARA office. Notice in advance is appreciated so that we can prepare. If you have a fear or allergy to potentially present service animals that should be accommodated, please contact us.

Virginia Relay

People with hearing impairments can use the Virginia Relay service to reach us: Dial 711.

The Virginia Relay service enables telephone conversations between standard voice telephone users and people who are deaf, hard of hearing, deafblind or speech-impaired and use a TTY, Voice CarryOver Phone or Hearing Carryover Phone. Virginia Relay offers many features for Spanish users, including Spanish-to-English and English-to-Spanish translation and Speech-To-Speech (STS). To access these services, dial 7-1-1 and tell the Communications Assistant (CA) which type of translation you need.

SARA is able to arrange for in-person ASL interpretation. We request at least three days notice to schedule with interpreters.

Website Accessibility

We are committed to the accessibility of our website. We welcome your suggestions. Please help us remove any barriers you may experience in navigating this site by contacting us with your comments.